PHASE 2
Design Phase
Within the Co.Design4All Framework are four discrete phases. This page outlines the stages of the Design Phase; the second element of every good co-design journey.




Co.Design4All
PHASE 2 Design
The Design Phase takes the data gathering and early engagement you have done during Discovery and makes sure you have the right people in the room ready to collaborate. The core deliverables of this Phase are to lay down the expectations for how the group will co-create and enable other leaders to step into their roles.
3
Stages

34
Tools





Reflect & Plan

Co.Design4All
3 Stages of Design

So within the Design Phase, there are three Stages; each underpinned by a total of 34 tools. Some of those tools will be re-used throughout this and other Phases. It is your choice as to when they are introduced and how often they are re-used.
Stage 6
RECRUITMENT
This stage will involve the recruitment of participants for the co-design process. This includes invitations and briefings required to ensure stakeholders are informed and prepared for the process. It also involves being strategic about involving others who could ultimately take on governance, sponsorship and funding responsibilities.
4
Tools

Stage 7
C0-DESIGN SENSITIZING
This is the first step in the co-design series of workshops or gatherings. It involves sensitizing stakeholders to the issue through use of the information that was gathered in the Discovery Phase. This will involve reporting key findings, ideas raised and potential solutions. Getting everyone to understand whatever the burning platform is, is critical. Everyone needs to sign up to solve the problem at hand.
8
Tools

Stage 8
CO-DESIGN FACILITATION
This is the second step of the co-design workshop or series of gatherings. The focus is on facilitation of a process so that the participants develop and test ideas and solutions.
22
Tools

Gate 2 – REFLECT & PLAN
The reflect and plan component of the framework has been designed to provide a point to review what has been achieved to date. Based on this review process insights will arise. They then feed into the plan for the next stage of implementing the Framework.
Through answering questions at the Reflect and Plan gate, you and your team can determine if the project is ready to move on. Remember, no project is linear. That only occurs in Gantt Charts! It might be that new players you have introduced into the Design Phase have introduced new data which needs to be accessed and explored.
This will take time but add to the completeness of what is taken into the Analysis Stage which comes next. So remember, to pause, reflect and where necessary recircle through elements you need to achieve before moving on.

Reflect & Plan
TESTIMONIALS
What our clients have to say


Tracey Silvester
Executive Officer
Engaging, Successful, Credible
I have been witness to Tracey Johnson’s knowledge of the health care system and her exceptional group facilitation skills. She is a master at understanding the complexities in which health services operate; an understanding that is reflected in the quality of the co-design tools and resources that have been developed. Her ability to clearly communicate complex concepts and engage diverse audiences ensures the success and credibility of her work. I am confident that these attributes and Tracey’s commitment to making a difference will make the website a valuable resource for all users.


TBC2
TBC
Best Co-design Process
This has been the best co-design process I have even participated in……ACTUAL co-design.


Meredith Cummins
CEO Neuroendocrine Cancer Australia
Wonderful Co-design Workshop
Wonderful to be involved in this co-design workshop to ensure the model of care for all cancers benefits all cancers.


TBC 1
TBC
Fantastic Co-design Workshop
Fantastic to have been part of the codesign workshop with McGrath Foundation and Natasha Doherty.


Stacey Allerton
Patient Advocate
Compassionate Co-Design
Thank you to Natasha Doherty for a kind and compassionate session co-designing the McGrath Foundation model of nursing care for all cancers!


Cathy Baynie
Practice Consultant & Past President AAPM
Highly Recommend Co.Design4All
I highly recommend this resource as the necessary tool that will support and foster the needs of all stakeholders in the co-design process. Tracey and Nat have an in depth and lived understanding of what is required for a successful outcome. Their skills in working with groups and inspiring others are second to none.
Cathy Baynie, Registered Nurse. Practice Consultant & Past President AAPM (Australian Assoc of Practice Managers) Manager Advocacy and Health Workforce


Michele Smith
Australasian College of Dermatology
Excellent Co-Design – resounding success
The “Excellent Co-Design” training by Tracey Johnson and Natasha Doherty has been a resounding success. It not only enriched the skill set of the WNSW PHN Primary Care team but also instilled a culture of collaboration and innovation that will propel the PHN’s mission to improve primary health outcomes.


Freddy Ortega
WNSW PHN Primary Care Team
Transformative, Comprehensive Training
The “Excellent Co-Design” training, expertly delivered by Tracey Johnson and Natasha Doherty, has been transformative for the WNSW PHN Primary Care Team. This comprehensive training has equipped the team with vital skills in community engagement, service innovation, and program implementation—key components for addressing complex primary care challenges, especially in rural and remote contexts


Tracey Silvester
Executive Officer ACHSM
Quality Tools & Resources
Tracey Johnson is a master at understanding the complexities in which health services operate, an understanding that is reflected in the quality of the codesign tools and resources that have been developed. I am confident that these attributes and Tracey’s commitment to making a difference will make the Co.Design4All website a valuable resource for all users.
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Try Co.Design4All Free Tools Yourself
We have 34 tools ready and available for you to use to capture all of the key elements relevant to your initiative in the DESIGN phase.
Here is your chance to download one of five (5) FREE CD4A tools and try it for yourself.

Free: Stage 7 – VUCA Matrix
All co-design and place based initiatives occur in an environment which have VUCA characteristics – Volatility, Uncertainty, Complexity, Ambiguity.

Free: Stage 7 – Force Field Analysis
Force Field Analysis is based on the idea that any current situation or state is the result of a balance of power between driving forces and restraining forces.

Free: Stage 7 – What is My Why?
When times get tough, and they will, having knowledge about WHY the work is important and why individuals are committed to it will ensure folks push through barriers.

Free: Stage 8 – Patient Journey Mapping
Journey mapping is powerful as it puts the entire process down in a manner which can be reviewed.

Free: Stage 8 – Team Progress Agenda
This tool outlines a standard project team meeting agenda. Most importantly, one of the agenda items is “what can we drop”.
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Are your wondering if you have the right people involved in your project? Are you feeling nervous about facilitating workshops or further engagement? Is tension starting to arise about how your process will result in a better solution? This is all perfectly normal. Many tools have been developed to ensure you are doing the right things at the right time with the right people. There are also techniques for making people feel welcome, trusted and permitted to engage in joint problem solving. To find out what they look like.
CO-DESIGN IN ACTION
Five To Thrive Case Study
Everyone would agree that giving kids the best start in life is critical. Most of us know that before a child turns seven, many aspects of who they will become have been established.
When a group of local health, education and social care providers decided to gather in Inala, one of Queensland’s most disadvantaged regions, the enthusiasm was high. The common language around how to make a difference was not.
Bringing the group together to ultimately produce the Five to Thrive approach took many meetings. Common understanding and a shared frame of reference needed to be developed about how to prepare kids for a good start at school. Inala Primary Care was the only general practice involved.
Clarifying the role of general practice, the constraints on our team and the practicalities of asking general practitioners to do more took some effort. We worked with the meeting organisers to get the right people involved, to have videos of stimulating ideas shown and to manage the sometimes outspoken behaviour of attendees.
It all comes down to having lots of tools in your back pocket so that you can harness the energy of others to get a good result. The Co.Design4All framework has a multitude of tools that enabled us to produce the Five to Thrive approach.
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